PaymentsPayments are made through the billing and subscriptions page. All subscriptions ARE RECURRING. This means that the payment you make will recur after the period of time you sign up for IE: If you signed up for a 30 days subscription, it will recur again after 20 days. If 90 day subscriptions it will again recur after 90 days and so on. You can cancel these recurring subscriptions AT ANY TIME. Cancellations PolicyYou can cancel your subscription AT ANY TIME.
If you would like to cancel your subscription from recurring, please contact us at support@partyandplay.net or use the contact form and we can cancel the payment for you.If it was a recurring payment through Paypal Contact us or Click Here to Cancel:Unsubscribe/Cancel Your Subscription
If you were billed through CCBILL, to cancel your subscription from rebilling, please contact CCBill's Consumer Support department at: https://support.ccbill.comOr contact us the contact form.
Refund PolicyRefunds are handled on a CASE-BY-CASE Basis
1. Overview
This Refund Policy outlines the terms under which refunds may be issued for purchases made on www.partyandplay.net. By creating an account or purchasing a subscription, you agree to this policy in full.
2. Digital Service Policy
All memberships, credits, and premium features sold on this site are digital services that grant immediate access to exclusive content, communication tools, and features. Because access is provided instantly, all sales are generally final and non-refundable.
3. Exceptions for Refunds
Refunds may be considered only under the following limited circumstances:
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Duplicate charges: You were charged more than once for the same service.
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Technical issues: You were unable to access paid features due to verified technical errors on our end.
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Fraudulent transactions: Unauthorized charges made without your consent (proof may be required).
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Account termination by the site: If we permanently suspend or close your account for reasons not related to a Terms of Service violation.
To request a refund, contact our support team within 14 days of the transaction at support@partyandplay.net and include:
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Your full name
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The email associated with your account
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Transaction ID or payment receipt
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Reason for refund request
4. Non-Refundable Situations
Refunds will not be granted for:
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Change of mind or personal dissatisfaction.
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Failure to find matches or receive messages.
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Violations of our Terms of Service leading to account suspension.
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Time remaining on subscriptions after cancellation.
5. Subscription Cancellations
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period — no prorated or partial refunds are provided.
6. Third-Party Payments
If you subscribed through a third-party platform (such as CCBILL), all refunds must be requested directly from that platform, in accordance with their policies.
7. Contact Information
For questions or refund requests, contact:
Email: Support@partyandplay.net
Also you can unsubscribe your account at any time in the billing and Membership Page. |
